Petals & Prose

Shipping & Returns Policy

 

We hope you love your purchase, but if for any reason you’re not completely satisfied, you may return your item(s) within 14 days of receiving your order.

 

Returns:

    •    To be eligible for a return, items must be unused, in their original condition, and with all original packaging intact.

    •    Returns must be initiated within 14 days of the delivery date.

    •    To start a return, please contact us with your order details.

    •    Buyers are responsible for the cost of return shipping.

    •    We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

 

Refunds:

    •    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    •    If approved, your refund will be processed back to your original method of payment within a few working days.

    •    Original shipping costs (if any) are non-refundable.

 

If you have any questions about our returns process, feel free to contact us. We’re happy to help!